- Food Quality: 4/10
- Food Quantity: 4/10
- Cleanliness: 5/10
- Atmosphere: 3/10
- Service: 1/10
- Price: $6-$9
Chicken Now replaced the Chick-Fil-A in the Florida Mall food court. I expected it to be a similar establishment. While both places serve chicken, that’s about the only similarity they share. Chicken Now is overpriced. The chicken was overcooked, leaving it dry and chewy. They tried to charge me $0.25 when I asked for sauce for the chicken fingers, but when I protested saying that I never received any, they finally caved into letting me have it for free. They provide no ketchup for the french fries. Luckily, I was able to walk over to Charley’s Grilled Subs (a much better place to eat in the food court) to get some ketchup. This place is a complete rip off. I asked for a refill on my fountain drink, and was charged $0.50. Only, the cashier didn’t open the register to deposit the money, but a drawer underneath. It didn’t occur to me to question it at the time, but something felt odd. I later realized that being located in the Florida Mall, a high traffic tourist area, employees either are falsely charging customers for refills, stealing from the customers, or correctly charging customers, and pocketing the money, stealing from their employer.
This place should be avoided like the plague. While there is no shortage of bad places to eat in a mall food court, the place is the worst of the worst, and the fact that they’re stealing from their customers or employers seals the deal for me. I will never eat at this place again.
